The Open ISES Project

Open Information Systems for Emergency Services

Dedicated to Creating Open Source

Software, Tools and Instructional Materials

For the Emergency Services Community, Amateur Radio,
Civilian Emergency Response Teams, and Others
Who Serve Our Communities in Times of Need

Welcome to the Open ISES Project

New Tickets CAD Project Lead - Eric Osterberg

Allow us to introduce Eric Osterberg

Welcome Eric Osterberg, the new project maintainer for the Tickets CAD open source computer aided dispatch software!

Eric is an experienced and dedicated volunteer and an extra class amateur radio operator with a passion for service. He has volunteered for organizations such as the Bloomington Minnesota AUXCOMM, the American Red Cross Phoenix Arizona Chapter DST group, the Minneapolis-St.Paul Airport Police department, the MSP Airport Foundation, and as the membership chairperson for the Twin Cities Chapter of ISC2.

Eric is excited to jump into the project and help make it even better. He plans to work with the community to accept patches and modernize the code. Some of the updates planned include upgrading the version of PHP and MySQL or MariaDB database. Eric is asking the community to submit their patches and feature requests via the mailing list on google groups.

We look forward to working with Eric and the Tickets CAD community to make this open source project even more amazing!

| 02 May 2023 |

Tickets: Computer Aided Dispatch Software

Version 3.4A Now Available

Tickets, the flagship software product of the Open ISES Project has released their latest update. This latest version is primarily a bug-fix release. This latest release is the most recent in a series of on-going updates and improvements to the software.

If you are not familiar with Tickets, it is a fully functional CAD system that includes such options as vehicle tracking, cell phone and text message integration, automatic e-mail notifications and more. It is cross-platform, and will work with any modern day browser, on any computer system. To learn more about Tickets, visit the Tickets CAD web site at https://www.ticketscad.com. You can also download the latest version Tickets 3.4A from our file repository.

Open Source Software

Experience freedom

Much of the software used by emergency services today comes in a "one size fits all" box. It makes no difference if the community is 600 or 600,000. For many of the smaller agencies the cost of such software is simply out of reach. Through the use of open source software, we can help you meet your specific software needs and not pillage your budget.

The use of open source software allows you to have access to the software code, the very thing that allows the software to function. By having access to the source code, you can modify the software to do what you need it to do, not what someone in a high-rise office building thinks you should be doing. This gives you the freedom to modify, change and most importantly share the software with your fellow providers. All of our software projects are required to be open source, using an open source license recognized by the Open Source Definition. Because our software is created by volunteers, there is no charge for any program and there never will be.