Emergency Medical Dispatch Training - The Open ISES Project

Emergency Medical Dispatch

Basic overview

On this page we are going to be offering links to various training materials that relate to Emergency Medical Dispatch. At this point in time, this is about the best that we can do on this subject. We apologize that we cannot offer any additional materials or software at this time.

| 1 January 2009 | Read more |

NHTSA EMD Training

The following are links to National Highway Traffic and Safety Administration (NHTSA) EMD training materials. All of these files are in Adobe Acrobat format

EMD Managers Guide:
EMD Manager's Guide: 1st part
EMD Manager's Guide: Appendix

EMD Instructors Guide:
EMD Instructors Guide: Module 1, Units 1-2
EMD Instructors Guide: Module 1, Unit 3
EMD Instructors Guide: Module 2
EMD Instructors Guide: Module 3, Unit 1
EMD Instructors Guide: Module 3, Unit 2
EMD Instructors Guide: Appendix

EMD Trainee Guide:
EMD Trainee Guide: Module 1
EMD Trainee Guide: Module 2
EMD Trainee Guide: Module 3
EMD Trainee Guide: Module 4 and Glossary

EMD Quality Oversight

The following links are for versions methods of performing quality oversight of the 9-1-1 EMD system.

EMD "All Caller's Interrogation" Compliance Evaluation Check List

QA Radio Audit Form

QA Telephone Audit Form

Quality Assurance Performance Review format & guidelines (PEMA-Penna. Emerg. Mgmnt. Agency)

Probationary Employee Evaluation Form

Orange Co Fire & Rescue (FL) QA Review

Orange Co Fire & Rescue (FL) QA Report